Important notice about payments (rent, council tax and other bills)

Due to essential maintenance, we won't be able to take payments over the phone or online between 12pm on Monday 16 July and 12pm on Tuesday 17 July. Cashiers desks at local offices will also be closed


If your household has entered a new council tenancy after 1989, Sandwell MBC would have shared your personal information with the Government for research and statistical purposes.

It will not affect your benefits, services or treatments that you get. The information shared is anonymous and handled with care in accordance with the law. The Government are collecting your information to help them understand better the social housing market and inform social housing policy.

A more detailed document from the Ministry of Housing, Communities and Local Government has been produced explaining why and how the data is used can be found here.