Whether you are visiting our website, contacting us by email, by phone or visiting a council office or council-managed location, we may collect some personal information about you. Whenever we collect your personal information, we want you to be reassured that we will handle it responsibly and legally.

'Personal data' is any information which relates to a living individual who can be identified (either directly or indirectly) from this information. This also includes information which only identifies someone when combined with other information in a person's possession.

Our policies and procedures on managing personal information are designed to satisfy legal requirements and meet the standards residents, service users, employees, customers, partners and other public authorities expect from us.