Concerns regarding an untidy property/garden or hoarding

If you have concerns about an untidy property or garden you can report it via MySandwell for an officer to investigate.

Report an untidy property/garden

Sandwell Hoarding Framework

It’s widely estimated that between 2% - 5% of the population may have symptoms of a hoarding disorder. A hoarding disorder is where someone acquires an excessive number of items and stores them in a chaotic manner. It's considered to be a significant problem if: the amount of clutter interferes with everyday living and the clutter is causing significant distress or negatively affecting the person's quality of life or their family. It's really important to encourage a person who is hoarding to seek help, as their difficulties discarding objects can not only cause loneliness and mental health problems, but also pose a health and safety risk.

The Sandwell Hoarding Framework has been developed in partnership between West Midlands Fire Service, Sandwell MBC Neighbourhood Services, Sandwell Adults Safeguarding Board and a wide range of other agencies. It sets out a framework for collaborative multi-agency working within Sandwell and offers guidance and practical tips to agencies working with people who hoard. 

This framework document offers guidance to agencies working with people who hoard and a pathway for referrals.