Information on Tenant Handbook
- 53rd Rent Week
- Access to your home
- Advice for tenants with boiler problems
- Alterations to your home
- Annual Review of Rent and Service Charges 2025/26
- Buying your home
- Caretaking and Cleaning
- Current and former rent arrears
- Damp, mould and condensation problems
- Emergency repairs
- Ending your tenancy with us
- Frequently asked questions
- Garden Trees
- Home contents insurance
- How is my rent calculated?
- Independent money advice
- Keeping Pets
- Mutual Exchange
- Pigeons
- Property/Garden
- Rechargeable repairs
- Rent - Frequently Asked Questions
- Repairs appointments
- Report a repair
- Request a priority move
- Right to repair
- Running a business from home
- Stock condition surveys by Rapleys and Ridge
- Tenancy Conditions
- Universal Credit Roadshows
- Ways to pay your rent
- When will my repair get done
- Who is responsible?
- Your right to be consulted
- Your step by step guide to the most common repairs