We provide an emergency call-out service for emergency repairs outside normal working hours.

Here's a list of emergency repairs - please do not call this number for any other types of repair:

  • No electricity
  • No heating or hot water
  • Burst pipe
  • Front or back door not secure
  • Boarding up needed of a window or door
  • Leaking roof
  • Toilet not working when it’s the only toilet in the house
  • Blocked drain
  • Gas servicing

If you need a repair in an emergency outside office hours, please call 0800 844 112.

The emergency repair line is open Monday to Friday 8pm to 8am and 24 hours a day on Saturdays, Sundays and Bank Holidays.

This number is for emergency repairs only if it is not an emergency please report your repair here.

If you smell gas

If you smell gas or if you think you have a gas or carbon monoxide leak, call the free national gas emergency service immediately on 0800 111 999.