How to access your personal information with us
We realise on occasion, you might want to see any personal information we have collected about you, along with an explanation of the lawful basis we used to obtain and process it.
Such a request is called a Subject Access Request. You can do this by telling us verbally or in writing.
Here is useful guidance to follow when you do this:
- Decide what personal information you want us to look for. For example, an application you made for a school place
- Then, tell us what you want, in person, by phone or in writing
- Fill out any forms we ask for
- Provide any form of identification we ask for
How do I make a Subject Access Request
You can make a request to access your information in the following ways:
- Online via a My Sandwell Account
- By downloading and completing our Subject Access Request Form
This should then be sent via email to info_management@sandwell.gov.uk
It is not necessary for you to apply online or complete this form to submit a Subject Access Request, but these methods do provide a useful guide to what details we require in order to respond to your request and better ensure we identify and provide you with the information you are looking for.
- You can submit a request by emailing the Information Management Unit at:
info_management@sandwell.gov.uk
- By telephone using any of the Councils contact numbers
- You can also make your request via post by writing to:
Information Management Unit
Sandwell Metropolitan Borough Council
Oldbury Council House
Freeth Street
Oldbury
West Midlands
B69 3DE
Should you require any advice or guidance with regards to making your Subject Access Request then please contact us using the above email address.
How to ask about other information held by the council
You can make a request for non-personal information under the Freedom of Information Act 2000 or the Environmental Information Regulations 2004 by using the contact details above.