We all hope it never happens, but for many carers the risk of an accident or sudden illness is a real concern.
Here are some things you can do to plan for an emergency:
- Make a list of useful phone numbers.
- Keep copies by the phone and in your purse or wallet.
- If you use a mobile, make sure the numbers are programmed into your phone.
If you will rely on trusted family and friends to help out, discuss with them in advance what's involved in caring. Let them have confidential details about the person you care for, and ask them to keep this information securely and confidentially stored. Being prepared will mean they are more confident about helping out and you will have peace of mind of knowing they can cope. Include details such as:
- medicines, aids and adaptations
- keys and security codes
- the contact number for emergency social care teams
- the person's disability, illness or condition
- the person's likes and dislikes
- any other people involved in their care.
If you need professional help to draw up an emergency plan, ask us for a carer's assessment. This will cover planning for emergencies.
Carer's Emergency Card scheme
We are replacing the Carers Emergency Card Scheme on 30 September 2026. The new Carer Friendly Card will offer more benefits for carers.
Carers can register with Sandwell’s new Sandwell Carers Service, and apply for the Carer Friendly Card before the Council’s existing Carers Emergency Card scheme ends.
The Carer Friendly Card identifies you as a carer and can help others recognise that someone may rely on them for care and support.
Support is also available to help you plan for what should happen if an emergency means you are temporarily unable to provide care.
Who are the cards for?
Any carer can have a card if they regularly provide unpaid help and support to a relative, neighbour or friend who cannot manage on their own. The person being cared for must be a Sandwell resident, but the carer could be living outside Sandwell.
You can also ask for a carer's assessment so that we can draw up an emergency plan with you.