I am eligible for care and support, what's the next step?
Support for a short time
If your situation is likely to change over the next few weeks, we will put services in place to help you until you can do as much as you can for yourself. For example, you may have had a fall or been in hospital for a while and need more help for a short time until you can manage for yourself.
Care that is provided for a short time until your condition stabilises is called intermediate care.
Support for longer
If your situation is not likely to change for some time, we will start to work with you to find out in much more detail how best to meet your needs and how much you will have to pay.
For most people, this means an assessment for a personal budget. A personal budget is the amount of money that we can pay you towards the cost of your care and support.
A personal budget gives you much more freedom to choose how your care and support needs are met. Find out more about personal budgets and how they work.
A personal budget is not appropriate in all cases, for example if you need residential or nursing home care. Instead, support planning staff will put together a package of support with you and organise the services you need. You may have to pay for these services, depending on your income and savings.