Can I have help from you?
As we have to use resources wisely, we need to make sure that we target help and support effectively and appropriately, for those who are eligible.
Find out more about the eligibility criteria and how we decide if you can have social care services.
If you are not eligible for help from adult social care, we can still refer you to some of our services. Most of these services are free. For example, equipment and adaptations, telecare, welfare rights advice and support services for people with sight or hearing loss.
We will give you contact details for other services that you can choose from, pay for and arrange yourself. This could be things like privately run meals-on-wheels services, social groups and home care services.
You can look in our Information Point directory of care and community organisations to find services in Sandwell and then contact them yourself or ask a friend or relative to do so. You may have to pay for some services yourself but others may be free.
We may be able to give you more help if your circumstances change. Contact us if this happens so we can look at your situation again.