Changes to online and telephone payments

We've recently changed the phone numbers and webpages we use to take payments. If you make a regular payment online or by phone, please check out our new weblinks and phone numbers →

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How Government Websites use cookies.

To learn more about cookies and how to manage them, visit AllAboutCookies.org. Or please read on to find out more about how and where we use cookies.


Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it's meeting its users' needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics:

Cookie Name Purpose More information
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. Read Googles privacy overview

Find out how to opt out of being tracked by Google Analytics.


Storing accessibility settings

If you use our accessibility settings to change how our website looks, then we will set a cookie so your settings are remembered.

Name Typical Content Expires
userColourscheme Name of the colour scheme (e.g. 'soft1') 1 hour
userFontsize Font size chosen (e.g 'larger') 1 hour
userFontchoice Font style chosen (e.g 'comicsans') 1 hour
userLetterspacing Letter spacing chosen (e.g 'wide') 1 hour


Social networking websites

Sandwell Council helps you share its content on social networking websites such as Facebook and Twitter. For example, you can like and share links using buttons on our news pages. These websites may place cookies on your computer. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.