How we collect your personal information

The council collects your personal information in the following ways:

  • Face to face meetings with council officers
  • Telephone Calls
  • Through electronic or paper forms
  • When you talk to one of our officers by phone
  • Emails
  • Fax messages
  • When you visit any of our offices, buildings or council-managed locations.
  • Documents you give to us.
  • On CCTV

We might also collect your personal information indirectly from:

  • Other public authorities
  • Employment agencies
  • Educational institutions
  • Council residents
  • Legal representatives
  • Charitable organisations
  • Housing Associations
  • Private landlords
  • Tenants Home Contents Insurance Provider