How to contact the Data Protection Officer & Information Commissioner’s Office
The council has a dedicated officer to make sure we respect your rights - this is the Data Protection Officer. The primary role of the data protection officer (DPO) is to ensure that the council processes the personal data of its staff, customers, providers or any other individuals in compliance with the applicable data protection rules.
If you have any concerns with how the council is processing your personal information then you can contact the Data Protection Officer in writing or by email.
Office of the DPO
Sandwell Council
Oldbury
West Midlands
B69 3DE
Email: dp_officer@sandwell.gov.uk
If for any reason you are not happy with how we have handled your personal information or the response from our Data Protection Officer you have the right to apply directly to the Information Commissioner to ask them to assess our response or handling of your personal information.
The Commissioner is an independent regulator who has the power to direct us to respond to your request differently if they consider that we have handled it incorrectly.
You can contact the ICO in writing, by email or phone.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: casework@ico.org.uk
Telephone: 0303 123 1113