How you will get your benefit

Council Tax Reduction

Any Council Tax Reduction that you are entitled to will be put straight onto your Council Tax account. You will receive a new bill confirming how your Council Tax instalments have changed due to the Council Tax Reduction. For more information on how to make these payments or to sign up for a Direct Debit please visit our Council Tax payment page.

Housing Benefit

How your Housing Benefit is paid depends on the kind of tenancy that you have. Please note that payment days and dates may change slightly around bank holidays, Christmas and Easter. If we need to make payments into your bank account you may be interested to know that you can set up a Credit Union account to receive your payments. Please visit Six Towns Credit Union for more information.

Council Tenants

Your Housing Benefit will be paid every week directly to your rent account with Sandwell Housing It will be paid weekly on a Friday. You should change your payments to make sure that your rent account is kept up to date. If you are not sure about how much you should pay our Housing Team will be able to help you.

Housing Association/Registered Social Landlord Tenants

If you have a tenancy with one of these organisations you normally have a choice as to how Housing Benefit is paid. You can get the Housing Benefit paid directly into your bank account and make the rental payments yourself. You will receive your Housing Benefit every four weeks in arrears. This means that the payment that you receive will be for the four weeks that have just ended. Alternatively, you can ask for payments to be made directly to your landlord. Your landlord will receive Housing Benefit payments from us every four weeks in arrears. Please note that you will be responsible for paying your landlord any difference between the rent that is charged and your Housing Benefit.

Private Tenants

Most Private Tenants are paid under the Local Housing Allowance Scheme. You will receive your Housing Benefit payments direct to your bank account every two weeks in arrears. This means that the payment that you receive will be for the two weeks that have just ended.

We can consider making Housing Benefit payments directly to your landlord if you have rent arrears or have difficulty managing your finances due to vulnerability. We can also make payments directly to your landlord where it is a condition of the tenancy and your rent is equal to or lower than your LHA rate. If payments are made directly to your landlord then they will be made every four weeks. Please note that if you have rent arrears of eight weeks or more then we are legally required to make the payments directly to your landlord.

Any payments made to your landlord will be paid four weekly in arrears.

Before October 1996 we used to pay Housing Benefit two weekly in advance. Anyone who has claimed continuously since before this date may still receive their Housing Benefit in this way.

Payment Dates 2019-20

All of customers who are in Housing Association or Privately Rented properties are paid on the same dates. The payment dates for the year 2019-20 are shown below:

Paid two-weekly in arrears
 Date payment is made  Period Payment is for
 30 March 2020  23 March 2020 - 05 April 2020
 13 April 2020  06 April 2020 - 19 April 2020
 27 April 2020  20 April 2020 - 03 May 2020
 11 May 2020  04 May 2020 - 17 May 2020
 25 May 2020  18 May 2020 - 31 May 2020
 08 June 2020  01 June 2020 - 14 June 2020
 22 June 2020  15 June 2020 - 28 June 2020
 06 July 2020  29 June 2020 - 12 July 2020
 20 July 2020  13 July 2020 - 26 July 2020
 03 August 2020  27 July 2020 - 09 August 2020
 17 August 2020  10 August 2020 - 23 August 2020
 31 August 2020  24 August 2020 - 06 September 2020
 14 September 2020  07 September 2020 - 20 September 2020
 28 September 2020  21 September 2020 - 04 October 2020

 12 October 2020

 05 October 2020 - 18 October 2020
 26 October 2020  19 October 2020 - 01 November 2020
 09 November 2020  02 November 2020 - 15 November 2020
 23 November 2020  16 November 2020 - 29 November 2020
 07 December 2020  30 November 2020 - 13 December 2020
 21 December 2020  14 December 2020 - 27 December 2020
 04 January 2021  28 December 2020 - 10 January 2021
 18 January 2021  11 January 2021 - 24 January 2021
 01 February 2021  25 January 2021 - 07 February 2021
 15 February 2021  08 February 2021 - 21 February 2021
 1 March 2021  22 February 2021 - 07 March 2021
 15 March 2021  08 March 2021 - 21 March 2021
Paid four-weekly in arrears
Date payment is made Period payment is for
30 March 2020  09 March 2020 - 05 April 2020
27 April 2020  06 April 2020 - 03 May 2020
25 May 2020  04 May 2020 - 31 May 2020
22 June 2020  01 June 2020 - 28 June 2020
20 July 2020  29 June 2020 - 26 July 2020
17 August 2020  27 July 2020 - 23 August 2020
17 September 2020  24 August 2020 - 20 September 2020
12 October 2020  21 September 2020 - 18 October 2020
09 November 2020  19 October 2020 - 15 November 2020
07 December 2020  16 November 2020 - 13 December 2020
04 January 2021  14 December 2020 - 10 January 2021
01 February 2021  11 January 2021 - 07 February 2021
01 March 2021  08 February 2021 - 07 March 2021