Council offices will be closed on Monday 4 May 2026. Our offices will reopen on Tuesday 5 May.
You can still report issues or request services online - here's a list of things you can report through our website. If you are reporting a problem online while our offices are closed, we may not come back to you until we re-open.
There's more information on the rest of this page that may be useful over the Bank Holiday period.
Don't forget, you can still visit our Supporting Sandwell information hub for advice.
Opening hours for offices and phone lines
Some services are available over the Bank Holiday for emergency calls only.
Bin collections
There are no changes to bin collections.
Please put your bins out on the usual day.
If the bins or bags in your street are not collected, please leave them out at the kerbside and we'll get to them as soon as possible. You can check for updates on bin collections.
If you have extra rubbish, you can book a slot and take it to the tip at Shidas Lane - open every day 8am - 4pm.
Useful information
You can use our website to:
and lots more. Use the search box at the top of the page to find what you are looking for. If you are reporting a problem online we may not come back to you until our offices re-open.
Emergency contact details
A list of emergency numbers for when services are closed.
Domestic abuse support
In Sandwell there is lots of support available for you if you are suffering domestic abuse or if you are worried about someone who is.
Things to do
You can find things to do in Sandwell on the Visit Sandwell website.
Leisure centres
Opening hours for leisure centres may vary, check out the Kore Sandwell website and the Places Leisure website for details.
Chemists and medical help
Find out which pharmacies are open in Sandwell.
People who need medical help that isn’t an emergency should contact NHS 111 in the first instance by visiting the NHS 111 website or by calling 111.
NHS 111 can help direct people to the most appropriate local health service if they aren’t sure where to go – this could include an out of hours GP, a pharmacy, a local NHS walk-in centre, or a hospital accident & emergency (A&E) department.