Check the table below to see if there is any disruption to bin collections or other services. You can also check for any changes to bin collections over Christmas, New Year and Bank Holidays.
Collection service |
Service status |
Advice |
---|---|---|
Household waste |
Operating - no delays |
|
Blue lid recycling |
Operating - no delays |
|
Garden waste |
Operating - with delays |
If your street's garden waste bins were not collected week commencing 18th November, crews will return to collect them on your next scheduled collection day this week. Additional garden waste can also be placed in one clear bag for collection on your next bin day if your collection was missed due to the weather. Garden waste collection is a chargeable service. Find out about garden waste collections and other ways to deal with garden waste. |
Food waste |
Operating - no delays |
|
Bulky item collections |
Operating - no delays |
|
New and replacement bins |
Operating - with delays |
|
Clinical Waste | Operating - no delays | Find out about clinical waste collection. |
Household recycling centre (The tip) | Operating - with booked appointments |
Normal hours are 8am-4pm daily apart from some Bank Holidays. |
Trade waste | Operating - with delays |
Find information about the collection of rubbish or recycling from a business. |
Street cleansing services | Operating - no delays | Litter and street cleaning services. |
Bin collections can take place up until 5pm on collection day. If your bin is missed please report a missed bin online here.
If there is a delay to bin collections in your road, please bear with us and leave your bin out. Crews will get to you as soon as possible and may occasionally visit on Saturdays.
On collection day:
- Leave your bins out at the edge of your property by 6.45am during the winter, 5.30am during the summer.
- Make sure all rubbish and recycling is inside bins and that the bin lids are closed.
- Don’t bag up recycling in your blue lid bin, just put it in loose and to get more in, flatten or squash your recycling items.
- Extra recycling should be temporarily bagged and stored until you can empty it into your blue lid bin.
- Park considerately on your street so that our lorries can access your street to empty your bins.
If your bin collection is delayed
Extra recycling can be temporarily bagged and stored in places such as outbuildings/garages or the garden waste bin (recycling would have to be un-bagged before putting into blue lid bin). Use our recycling guide to check that you are recycling all that you can in your blue lid bin. Please make sure all recycling is inside the bin and that the bin lid is closed.
Private waste removal
If you have undertaken a large clear out or home works, you may think of arranging private waste removal. Before you pay anyone to take rubbish away you must first check they have a Waste Carriers Licence.
Advice on finding licensed/registered waste carriers and reporting fly-tipping. You can check this with the Environment Agency on 03708 506 506.
Burning rubbish/bonfires
Please be considerate to others and do not burn rubbish in your gardens. Garden fires are dangerous and can get out of control. We can't take action over occasional bonfires, only bonfires that are a regular nuisance. You can report an ongoing bonfire problem.
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