If all bins are not collected in your street, please leave them out and crews will get to you as soon as possible. Please note that collections may take place on Saturdays.

Check the table below to see if there is any disruption to bin collections or other services.

Collection service

Service status

Advice

Household waste

Operating - with some delays.  Please leave your bin out.

Check that you are recycling all you can to give you more space in your grey bin

Blue lid recycling 

Operating - with some delays.  Please leave your bin out.

 

To get more in your blue lid bin, flatten or squash your recycling items.

Garden waste

Operating - no delays. Sign up for garden waste collections.

Garden waste collection is a chargeable service.  Find out about garden waste collections and other ways to deal with garden waste

Food waste

Operating - no delays 

Food waste collection is weekly, to register for this free collection

Bulky item collections

Operating - no delays.

Book a bulky waste collection.

New and replacement bins

Operating - no delays

To report a damaged bin or replacement bin 

Household recycling centre (The tip) Operating - with booked appointments Normal hours are 7am-4pm daily apart from some Bank Holidays.  Book a visit to the tip and more information 
Trade waste Operating - no delays For information about the collection of rubbish or recycling from a business
Street cleansing services Operating - no delays Litter and street cleaning services

Bin collections can take place up until 5pm on collection day. If your bin is missed please report a missed bin online here.

If there is a delay to bin collections in your road, please bear with us and leave your bin out. Crews will get to you as soon as possible and may occasionally visit on Saturdays.

On collection day:  

  • Leave your bins out at the edge of your property by 5.30am (or by 6.45am during the winter).
  • Make sure all rubbish and recycling is inside bins and that the bin lids are closed
  • Don’t bag up recycling in your blue lid bin, just put it in loose and to get more in, flatten or squash your recycling items
  • Extra recycling should be temporarily bagged and stored until you can empty it into your blue lid bin
  • Park considerately on your street so that our lorries can access your street to empty your bins.

If your bin collection is delayed 

Extra recycling can be temporarily bagged and stored in places such as outbuildings/garages or the garden waste bin (recycling would have to be un-bagged before putting into blue lid bin). Use our recycling guide to check that you are recycling all that you can in your blue lid bin. Please make sure all recycling is inside the bin and that the bin lid is closed.

Private waste removal

If you have undertaken a large clear out or home works, you may think of arranging private waste removal. Before you pay anyone to take rubbish away you must first check they have a Waste Carriers Licence. 

Advice on finding licensed/registered waste carriers and reporting fly-tipping. You can check this with the Environment Agency on 03708 506 506.

Burning rubbish/bonfires

Please be considerate to others and do not burn rubbish in your gardens. Garden fires are dangerous and can get out of control. We can't take action over occasional bonfires, only bonfires that are a regular nuisance. You can report an ongoing bonfire problem.

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