Privacy Policy

Privacy policy

Our policy is to respect and protect the privacy of anyone who visits our website.

Personal information collected via online forms

Personal information will only be used for the purpose indicated and will be held securely.  It will not be used for any other purpose without your permission and will not be kept for longer than necessary.

IP addresses

We collect IP addresses only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us. This information tells us which areas of the website are used most and helps us improve the service we offer you.


Cookies are used on this website. Information on our use of cookies.


This website has security measures in place to protect the loss, misuse and alteration of the information under our control.


Our online payments service has been designed to ensure maximum security and confidentiality. When you make an online payment you will be asked to provide your credit or debit card details.

This information will only be used to complete the transaction and will not be used for any other purpose and is subject to the council’s data protection registration and privacy statement.

Actual financial transactions are processed in a secure environment to protect your transactions. Once your transaction has been completed and you move to another webpage, you will receive a warning message advising that you will be redirected back to an insecure site. This should not cause concern - your credit/debit card information is not transmitted outside of the secure site.

Website adverts

The Council Advertising Network is responsible for delivering advertising on the Sandwell Council website. Please take a moment to read their privacy policy which includes cookie information and details on how to opt out:

External links

This website contains links to other sites. We are not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites.

View council privacy notices