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Tenant Satisfaction Survey | Sandwell Council

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Tenant Satisfaction Survey

Throughout October and early November 2022, we are asking a random sample of tenants to take part in our tenant satisfaction survey. The survey is an opportunity to have your say on the housing services we provide. The findings will assist us in improving the quality of services we deliver to our tenants.

M.E.L Research, an independent market research company, is conducting the survey on our behalf. If you are randomly selected to take part, M.E.L Research will contact you by telephone or via an online invite in the form of an email or SMS.

If you’re asked to take part, please give us your views and opinions. Your feedback helps us to improve our services to you.

The results of the satisfaction survey will be published on our website and in future editions of our Annual Report for Tenants. Read our Annual Report for Tenants 2021/22, and find out about ways tenants can get involved in shaping services.