Tenant Satisfaction Surveys
Throughout Autumn 2024, we asked a random sample of tenants to take part in our tenant satisfaction survey. The survey is an opportunity to have your say on the housing services we provide. The findings will assist us in improving the quality of services we deliver to our tenants.
Acuity Research & Practice Ltd, an independent market research company, conducted surveys with tenants and leaseholders on our behalf.
The results of the satisfaction survey will be published on our website and in future editions of our Annual Report for Tenants. Read our Annual Report for Tenants and find out about ways tenants can get involved in shaping services.