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Community Alarms | Sandwell Council

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Community Alarms

Community Alarms offer a 24/7 service, 365 days a year. 

We fit alarms in the homes of vulnerable and disabled people in Sandwell to help them remain independent in their own home.

Whether you live in a council property, rent privately, or own your own home, the service is available to anyone who needs it. 

What is a community alarm?

A community alarm is fitted to a home telephone and the resident is given an emergency button to wear around their neck or wrist.

In an emergency, the person can press their alarm button. The alarm then uses the person's telephone to call our control centre, any time of the day or night.

Our staff will answer the call and be able to speak to the person who pressed their alarm. If the caller needs help, one of our staff will go out to support them and check if they’re ok. We can also send for the emergency services if needed.

Watch our short film to find out more.

How much does it cost?

A community alarm costs £4.64 per week. There is also a one-off set-up and installation charge of £26.52.

How do I get a community alarm?

Please email us community_alarms@sandwell.gov.uk or call us on 0121 569 6800.  We will arrange for an alarm to be fitted and spend time with the resident explaining how to use it. 

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