How to send evidence to us
- If you have received a prepaid envelope from us, please use this to return the information or evidence we have requested.
- If you have not received a prepaid envelope, you can post your evidence to FREEPOST RB SANDWELL. You do not need to pay for postage. Evidence sent this way will automatically be sent via Royal Mail Second Class post.
- You can upload copies of your documents online through MySandwell. Find out how to upload your evidence through MySandwell.
If you want to send your evidence First Class or through Recorded Delivery, you can post it to Sandwell MBC (Revenues and Benefits), PO Box 7072, Manchester, M28 8JT.
How will I get my documents back?
If you have provided original documents, these will normally be returned from our mail processing centre by First Class post. If you have provided a Birth Certificate, Death Certificate or Marriage Certificate, these will always be returned to you by Recorded Delivery. Passports will be returned by Special Delivery.
Any non-original documents (e.g. photocopies) that are received by post will be stored and then securely disposed of after three months. These can be returned to you if you enclose a note in the envelope requesting this.