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Council services over Spring Bank Holiday

Our offices are closed on Monday 26 May. There are no changes to bin collections - please put your bins out on the usual day.

You can still report issues or request services online

AWC - Frequently Asked Questions

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Bins and recycling
AWC - Frequently Asked Questions

Contents

What is Alternative Weekly Collection (AWC)?
Why are changes being made?
When will the changes be introduced?
Will my bin collection day change?
Will I get more containers to use?
Will every property be given a recycling (blue) bag for cardboard and paper?
Can I have additional recycling (blue) bags for my paper and cardboard?
What if I have large pieces of cardboard that don’t fit in the bag?
What if I put cardboard in my blue-lid recycling bin like I did before?
What if it is windy, will my recycling (blue) bag blow away?
I’m worried I won’t have enough space in my bins.
I have additional waste because of medical needs, can I get help?
I have an assisted collection, will this change?
What if my bin is missed on collection day?
Do I need to rinse my bottles, cans, jars before I put in the recycling blue-lid bin?
I really want to reduce the amount of waste I make but I’m not sure how to go about it?
Are there any other options for waste disposal in Sandwell?
How do I register for the food waste service?
Will I get a reduction in my Council Tax?
How will you keep us informed about the changes?
You are here: Why are you making this harder for us?
Why should I separate paper and cardboard?
Other councils don’t do this – why is Sandwell?
My bin will overflow! I need weekly collections.
Why not just sort it at the facility instead of making us do it?
What about flats and apartments?
This won’t make a difference – what’s the point?
How do I know which bin to put out each week?
What should I do if I forget which bin to put out?
My bin hasn’t been collected. What should I do?
What if my recycling (blue) bag won’t close?
Is the recycling (blue) bag waterproof?
Can I put extra bags of non-recyclable waste next to my non-recycling (grey) bin?
What if my bin is overflowing and the lid won’t close?
What items go into the recycling (blue) bag?
What if I have large pieces of cardboard?
What should NOT go in the recycling (blue) bag?
What can I do with food waste?
My bin/bag is damaged/missing. How do I get a replacement?
There are more than six people living in my household, what support is available?
How do I order an additional recycling (blue) bag?

Why are you making this harder for us?

We understand that change can take time but this new sytem is designed to make recycling easier in the long run.

Previous page : How will you keep us informed about the changes?
Next page : Why should I separate paper and cardboard?

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