Our contact centre for adult social care services, Adult Social Care Connect, is open from 9am to 5.30pm, Monday to Thursday, and 9am to 5pm on Fridays.
Email: ASC_Connect@sandwell.gov.uk
Call: 0121 569 2266
Write to: Adult Social Care Connect, PO Box 15825, Oldbury, B69 9EL
Fax: 0121 569 5789
We want to help you get the right services at the right time so that you can keep your independence, stay safe and have a good quality of life.
If we cannot help, we will direct you to services that can.
Who is our service for?
Contact us if:
- you find it hard to manage day-to-day activities at home or to get out and about, and need advice, information, support, equipment or practical help - this could be because of disability, sight or hearing loss, mental or physical ill-health or frailty due to older age
- you are looking after an older relative or an adult with a disability or mental health problem and need some support so you can continue doing so
- you are a friend, relative or neighbour who is concerned about someone who needs help at home or is at risk of harm.
We cannot give you details about people who use our services unless they have given their consent. However, we will act on information you give us and do all we can to help.