Community Alarms, which also includes telecare sensors, runs a 24/7 service 365 days a year.
We fit alarms in the homes of vulnerable and disabled people in Sandwell to help them remain independent in their own home.
Whether you live in a council property, rent privately, or own your own home, the service is available to anyone who needs it.
What is a community alarm?
A community alarm is fitted to a home telephone and the resident is given an emergency button to wear around their neck or wrist.
In an emergency, the person can press their alarm button. The alarm then uses the person's telephone to call our control centre, any time of the day or night.
Our staff will answer the call and be able to speak to the person who pressed their alarm. If the caller needs help, one of our staff will go out to support them and check if they’re ok. We can also send for the emergency services if needed.
Watch our short film to find out more.
What is Telecare?
Telecare is a range of electronic equipment and services that can help people with physical, sensory or mental health difficulties continue to live safely and independently at home.
What sort of equipment is there?
Just a few of the things that might help you are:
- movement sensors
- smoke, heat and flood detectors
- alarm buttons or pendants
- fall detectors
- door sensors
- flashing beacons
The sensors and alarms will be programmed to the community alarm centre.
Technology of equipment is evolving, and we have embarked on our analogue to digital switch over. We will continue to find new and imaginative ways to help.
How much does it cost?
- Community Alarms installation charge/set up fee: £30.60
- Weekly Charge: £5.30
- Quarterly Charge: £68.90
How do I get a community alarm?
Please email us or call us on 0121 569 6800. We will arrange for an alarm to be fitted and spend time with the resident explaining how to use it.