Christmas and New Year opening hours 2018/19
Our offices close for Christmas on Friday 21 December and re-open on Monday 31 December. Our offices will also be closed on New Year's Day (Tuesday 1 January). Normal opening hours resume on Wednesday 2 January.
During this time you can:
and lots more here on our website. Use the search box at the top of the page to find what you are looking for.
Please note, if you are reporting a problem we may not come back to you until the New Year.
Christmas and New Year bin collections
Bin collections will change for some households over Christmas and New Year. Check your bin day over Christmas and New Year.
Please note that bad weather and icy roads can delay some bin collections during the winter. If this happens, we will collect your bin as soon as possible. Green garden waste bin collections resume in the spring.
Contact us by phone over Christmas and New Year
Our call centres close on Friday 21 December for Christmas. Staff will be available in an emergency on some numbers on Thursday 27 and Friday 28 December. Find out how to contact us by phone.
The One Stop Shop
The One Stop Shop closes at 5pm on Friday 21 December 2018 and re-opens at 8.45am on Monday 31 December. The One Stop Shop is closed on Tuesday 1 January 2019. Normal opening hours resume on Wednesday 2 January.
Housing offices - Local Centres
Our housing offices close at 5pm on Friday 21 December 2018 and re-open on Monday 31 December. Local offices are closed on Tuesday 1 January. Normal opening hours resume on Wednesday 2 January 2018. Opening hours for our Local Centres.
Things to do and events
Things to do in the Christmas holidays in Sandwell.
All of our libraries will be closed during Christmas week and on New Year's Day. Find your local library.
If you have any items normally due back on a closed day, they will be due back on the next day the library is open.
We've got lots of events and activities going on at our museums this Christmas.
After our Christmas events finish, our museums are closed to the general public until they re-open for visits in the spring.
Emergency contact details
A list of emergency numbers for when our offices are closed.