Sandwell Council is committed to making sure the way we work does not place people with disabilities at a disadvantage when accessing its services. This policy does not seek to outline how we will approach every situation though is intended to act as a general statement of our policy and:

  • Outlines our commitment to improving accessibility for all our customers.
  • Sets out some of the basic principles of our commitment to provide reasonable adjustments for disabled people.
  • Outlines the considerations that we will take into account in dealing with requests for reasonable adjustments.
  • States contact details for requesting further details or to raise any matter relating to reasonable adjustments and improving accessibility.
  • Outlines the monitoring and review process for the policy.

The policy applies to all Sandwell Council customers and tenants. 

Reasonable Adjustments policy