Who will tell you what you have to pay?

As part of the assessment of your care and support needs, staff from our Community Care Business Unit (CCBU) will work with you to complete the financial assessment form by phone or by visiting you. We will gather details about how much income and capital you have, and check that you are getting all the benefits you are entitled to.

When we have all of the information, we will then calculate how much you have to contribute (if anything) towards the cost of your care and support services and write to you to tell you how much you have to pay.