Bulky waste collections

Before you book

On your collection day, you need to make sure your items are:

• Out for collection by 6am
• Empty
• Not left out in the rain if they will become heavy when wet (for example, mattresses and sofas)
• Left at the closest point on your property next to the road (all items need to be placed together)
• Accessible - so not behind a gate or door
• The items you have booked - you can't swap items
• Not going to cause damage to the vehicle compactor
• Not over six feet on any side, apart from carpet or floor covering which when folded must be under six feet in length
• Able to be lifted and carried by a team of two from the collection point up to the collection vehicle

Please note, once you book a bulky waste collection you cannot cancel it. 

Household items

• Wardrobes, dressing tables, chests of drawers, bedside cabinets or drawers - these should be free standing and not part of a fitted suite
• Tables, chairs and desks - each item is counted separately
• Mattresses - please do not leave them out in the rain as they will not be collected
• Sofas and armchairs - each item is counted as one item.   A three piece suite is counted as 3 items.  **Please note: Motors/Batteries must be removed form any recliner chairs/sofas etc.
• Large children's toys
• Doors - all glass needs to be removed 
• Fireplaces (not metal, concrete or marble)
• Carpets and linoleum - these need to be rolled or folded.  If the roll of carpet is longer than six feet in length, it needs to be folded.  One roll equals one item
• Laminate flooring -  needs to be bundled and tied or taped together
• Window frames - only if glass has been removed
• Bicycles
• Furniture items that include glass doors or shelves - only if the glass is less than 2 x 2 feet in size, and is wrapped and taped securely to stop it causing injury when the item is crushed in the collection vehicle

Please also note the above list is not exhaustive

Kitchen appliances

• Cookers, extraction hoods, microwave ovens, tumble dryers and dishwashers
• Integrated kitchen appliances - each item is counted separately, so that a hob and oven count as 2 items
• Extraction equipment - each item is counted separately so that an extraction hood and ducting count as 2 items
• Washing machines - the concrete block at the bottom will need to be removed as this will damage the compacting machinery of the collection vehicle
• Fridges and freezers - each stand alone item is counted separately, so if you want a collection for a separate fridge and a freezer these count as two items. If you have a combined fridge/freezer, this counts as one item. Residents booking a fridge or freezer collection are assured that their old appliance will be safely dismantled by an Environment Agency licensed reprocessor.

  Please also note the above list is not exhaustive

• Other electrical items

  • Televisions
  • Hoovers
  • DVD players or video players

  Garden bulky items

  • Garden furniture (each item counts as one item, so that a table plus 4 chairs is 5 items)
  • Wooden fencing - each panel counts as one item, if the panel is broken, any broken slats should be securely tied into bundles (smaller pieces can be placed in your domestic waste bin)
  • Planks of wood (each plank counts as one item but smaller pieces should be securely tied into bundles, each bundle counts as one item)
  • Rabbit hutches and dog kennels (subject to the size restriction)

  Please also note the above list is not exhaustive

• Please note, once you book a bulky waste collection you cannot cancel it.