Following a review of our waste and recycling service over the past 12 months, we are making changes to collection rounds to help us deliver a more effective and efficient service.
Some residents will have a change to their collection day, or to the week their recycling and non-recycling is collected. Any changes will take place from week commencing 16 November.
If you're affected by the changes, we will continue to collect your recycling one week and your non-recycling the other, but the order we collect or the day we collect them may change. Food waste will continue to be collected weekly. If you subscribe to our garden waste collections, these will continue to be collected fortnightly on the same day as non-recycling bins.
Residents who are affected will receive a leaflet in the post before the collection changes start on Monday 16 November. You can also check if your schedule is changing on our bin day finder.
Some households will receive a one-off grey bin collection so they don't have to wait longer than usual during the changeover. If this applies to you, the details will be included in your leaflet.
You can find more information about the service improvements we are making by reading our frequently asked questions.
If you do not receive your leaflet by Thursday 12 November, please contact us on 0121 569 7474.