Excellence in customer service

We received lovely feedback for one of our Social Worker’s from a resident:

"I would like to take this opportunity in thanking you so much for all the support and compassion you have given me during your time as a Social Worker for Sandwell Social Services.

As you know from my personal lifestyle, I have faced many challenges due to my personal lifestyle , sexuality, and disabilities. Working with you finally gave me hope knowing that someone was ready to listen and actually understand how I’m feeling coming from an ethnic minority background.

I cannot ignore the fact of how very instrumental Litton Pitter has been in all of this. Without your help, and assistance, neither one of us would have arrived at this outcome. Thank you for being so relatable and readily available to help. You've never become agitated but always patient.

I think that you're one of the best Social Worker's I've come across so far, who's followed through to the end at a steady pace. Nothing has been above your reach. I take none of this for granted! May God richly bless you, in all that you put your hands to. Thank you on behalf of Sandwell SMBC!"