How you will get your benefit

 

Council Tax Reduction

Any Council Tax Reduction that you are entitled to will be put straight onto your Council Tax account. You will receive a new bill confirming how your Council Tax instalments have changed due to the Council Tax Reduction. For more information on how to make these payments or to sign up for a Direct Debit please visit our Council Tax payment page.

Housing Benefit

How your Housing Benefit is paid depends on the kind of tenancy that you have. Please note that payment days and dates may change slightly around bank holidays, Christmas and Easter. If we need to make payments into your bank account you may be interested to know that you can set up a Credit Union account to receive your payments. Please visit Six Towns Credit Union for more information.

Council Tenants

Your Housing Benefit will be paid every week directly to your rent account with Sandwell Housing It will be paid weekly on a Friday. You should change your payments to make sure that your rent account is kept up to date. If you are not sure about how much you should pay our Housing Team will be able to help you.

Housing Association/Registered Social Landlord Tenants

If you have a tenancy with one of these organisations you normally have a choice as to how Housing Benefit is paid. You can get the Housing Benefit paid directly into your bank account and make the rental payments yourself. You will receive your Housing Benefit every four weeks in arrears. This means that the payment that you receive will be for the four weeks that have just ended. Alternatively, you can ask for payments to be made directly to your landlord. Your landlord will receive Housing Benefit payments from us every four weeks in arrears. Please note that you will be responsible for paying your landlord any difference between the rent that is charged and your Housing Benefit.

Private Tenants

Most Private Tenants are paid under the Local Housing Allowance Scheme. You will receive your Housing Benefit payments direct to your bank account every two weeks in arrears. This means that the payment that you receive will be for the two weeks that have just ended.

We can consider making Housing Benefit payments directly to your landlord if you have rent arrears or have difficulty managing your finances due to vulnerability. We can also make payments directly to your landlord where it is a condition of the tenancy and your rent is equal to or lower than your LHA rate. If payments are made directly to your landlord then they will be made every four weeks. Please note that if you have rent arrears of eight weeks or more then we are legally required to make the payments directly to your landlord.

Any payments made to your landlord will be paid four weekly in arrears.

Before October 1996 we used to pay Housing Benefit two weekly in advance. Anyone who has claimed continuously since before this date may still receive their Housing Benefit in this way.

Payment Dates 2018-19

All of customers who are in Housing Association or Privately Rented properties are paid on the same dates. The payment dates for the year 2016-17 are shown below:

Paid two-weekly in arrears
 Date payment is made  Period Payment is for
 9 April 2018  26 March 2018 - 08 April 2018
 23 April 2018  09 April 2018 - 22 April 2018
 8 May 2018  28 April 2018 - 06 May 2018
 21 May 2018  07 May 2018 - 20 May 2018
 4 June 2018  21 May 2018 - 03 June 2018
 18 June 2018  04 June 2018 - 17 June 2018
 2 July 2018 18 June 2018 - 01 July 2018
 16 July 2018  02 July 2018 - 15 July 2018
 30 July 2018  16 July 2018 - 29 July 2018
 13 August 2018  30 July 2018 - 12 August 2018
 28 August 2018  13 August 2018 - 26 August 2018
 10 September 2018  27 August 2018 - 09 September 2018
 24 September 2018  10 September 2018 - 23 September 2018
 8 October 2018  24 September 2018 - 07 October 2018
 22 October 2018  08 October 2018 - 21 October 2018
 5 November 2018  22 October 2018 - 04 November 2018
 19 November 2018  05 November 2018 - 18 November 2018
 3 December 2018  19 November 2018 - 02 December 2018
 17 December 2018  03 December 2018 - 16 December 2018
 31 December 2018  17 December 2018 - 30 December 2018
 14 January 2019  31 December 2018 - 13 January 2019
 28 January 2019  14 January 2019 - 27 January 2019
 11 February 2019  28 January 2019 - 10 February 2019
 25 February 2019  11 February 2019 - 24 February 2019
 11 March 2019  25 February 2019 - 10 March 2019
 25 March 2019  11 March 2019 - 24 March 2019
Paid four-weekly in arrears
Date payment is made Period payment is for
9 April 2018 12 March 2018 - 08 April 2018
8 May 2018 09 April 2018 - 06 May 2018
4 June 2018 07 May 2018 - 03 June 2018
2 July 2018 04 June 2018 - 01 July 2018
30 July 2018 02 July 2018 - 29 July 2018
28 August 2018 30 July 2018 - 26 August 2018
24 September 2018 27 August 2018 - 23 September 2018
22 October 2018 24 September 2018 - 21 October 2018
19 November 2018 22 October 2018 - 18 November 2018
17 December 2018 19 November 2018 - 16 December 2018
14 January 2019 17 December 2018 - 13 January 2019
11 February 2019 14 January 2019 - 10 February 2019
11 March 2019 11 February 2019 - 10 March 2019