How you will get your benefit

The Housing Benefit payment run tonight (Friday August 23) will be paid in to customer's bank accounts on Tuesday August 27 and not Monday August 26 (as it's a public holiday).

Council Tax Reduction

Any Council Tax Reduction that you are entitled to will be put straight onto your Council Tax account. You will receive a new bill confirming how your Council Tax instalments have changed due to the Council Tax Reduction. For more information on how to make these payments or to sign up for a Direct Debit please visit our Council Tax payment page.

Housing Benefit

How your Housing Benefit is paid depends on the kind of tenancy that you have. Please note that payment days and dates may change slightly around bank holidays, Christmas and Easter. If we need to make payments into your bank account you may be interested to know that you can set up a Credit Union account to receive your payments. Please visit Six Towns Credit Union for more information.

Council Tenants

Your Housing Benefit will be paid every week directly to your rent account with Sandwell Housing It will be paid weekly on a Friday. You should change your payments to make sure that your rent account is kept up to date. If you are not sure about how much you should pay our Housing Team will be able to help you.

Housing Association/Registered Social Landlord Tenants

If you have a tenancy with one of these organisations you normally have a choice as to how Housing Benefit is paid. You can get the Housing Benefit paid directly into your bank account and make the rental payments yourself. You will receive your Housing Benefit every four weeks in arrears. This means that the payment that you receive will be for the four weeks that have just ended. Alternatively, you can ask for payments to be made directly to your landlord. Your landlord will receive Housing Benefit payments from us every four weeks in arrears. Please note that you will be responsible for paying your landlord any difference between the rent that is charged and your Housing Benefit.

Private Tenants

Most Private Tenants are paid under the Local Housing Allowance Scheme. You will receive your Housing Benefit payments direct to your bank account every two weeks in arrears. This means that the payment that you receive will be for the two weeks that have just ended.

We can consider making Housing Benefit payments directly to your landlord if you have rent arrears or have difficulty managing your finances due to vulnerability. We can also make payments directly to your landlord where it is a condition of the tenancy and your rent is equal to or lower than your LHA rate. If payments are made directly to your landlord then they will be made every four weeks. Please note that if you have rent arrears of eight weeks or more then we are legally required to make the payments directly to your landlord.

Any payments made to your landlord will be paid four weekly in arrears.

Before October 1996 we used to pay Housing Benefit two weekly in advance. Anyone who has claimed continuously since before this date may still receive their Housing Benefit in this way.

Payment Dates 2019-20

All of customers who are in Housing Association or Privately Rented properties are paid on the same dates. The payment dates for the year 2019-20 are shown below:

Paid two-weekly in arrears
 Date payment is made  Period Payment is for
 8 April 2019  25 March 2019 - 07 April 2019
 23 April 2019  08 April 2019 - 21 April 2019
 7 May 2019  22 April 2019 - 05 May 2019
 20 May 2019  06 May 2019 - 19 May 2019
 3 June 2019  20 May 2019 - 02 June 2019
 17 June 2019  03 June 2019 - 16 June 2019
 1 July 2019  17 June 2019 - 30 June 2019
 15 July 2019  01 July 2019 - 14 July 2019
 29 July 2019  15 July 2019 - 28 July 2019
 12 August 2019  29 July 2019 - 11 August 2019
 27 August 2019  12 August 2019 - 25 August 2019
 9 September 2019  26 August 2019 - 08 September 2019
 23 September 2019  09 September 2019 - 22 September 2019
 7 October 2019  22 September 2019 - 06 October 2019
 21 October 2019  07 October 2019 - 20 October 2019
 4 November 2019  21 October 2019 - 03 November 2019
 18 November 2019  04 November 2019 - 17 November 2019
 2 December 2019  18 November 2019 - 01 December 2019
 16 December 2019  02 December 2019 - 15 December 2019
 30 December 2019  16 December 2019 - 29 December 2019
 13 January 2020  30 December 2019 - 12 January 2020
 27 January 2020  13 January 2020 - 26 January 2020
 10 February 2020  27 January 2020 - 09 February 2020
 24 February 2020  10 February 2020 - 23 February 2020
 9 March 2020  24 February 2020 - 08 March 2020
 23 March 2020  09 March 2020 - 22 March 2020
Paid four-weekly in arrears
Date payment is made Period payment is for
8 April 2019  13 March 2019 - 07 April 2019
7 May 2019  08 April 2019 - 05 May 2019
3 June 2019  06 May 2019 - 02 June 2019
1 July 2019  03 June 2019 - 30 June 2019
29 July 2019  01 July 2019 - 28 July 2019
27 August 2019  29 July 2019 - 25 August 2019
23 September 2019  26 August 2019 - 22 September 2019
21 October 2019  23 September 2019 - 20 October 2019
18 November 2019  21 October 2019 - 17 November 2019
16 December 2019  18 November 2019 - 15 December 2019
13 January 2020  16 December 2019 - 12 January 2020
10 February 2020  13 January 2020 - 09 February 2020
09 March 2020  10 February 2020 - 08 March 2020