Supporting Sandwell - Helping Our Residents Access Support

Supporting Sandwell - Helping Our Residents Access Support

We are committed to supporting residents who are experiencing financial pressures and helping them access the advice, services, and community resources available across the borough.

Support is available for our residents who need help with:

Energy and utility costs
Food support
Benefits and welfare advice
Housing and Council Tax support
Debt and money management
Employment, skills and training
Health and wellbeing services
Support for families and vulnerable residents

Supporting Sandwell

Supporting Sandwell brings together local services, community organisations and advice providers, making it easier for residents to find the help they need in one place.

Information and support are available for:

Crisis and Resilience Fund support
Money and benefits advice
Energy support
Food support
Health and wellbeing services
Community support and local opportunities
Welcoming Spaces across Sandwell

If you need financial advice, or other help and support including money advice, visit Supporting Sandwell information hub:

Visit Money Matters information

The Crisis and Resilience Fund

If you are worried about money, or need help with crisis support and building your future, we can help. Whether you need urgent support or want to feel more in control of your finances, there is support available for you.

Visit the webpage for further information - Crisis and Resilience – Sandwell Council

Crisis Payment Scheme

Our Crisis Payment Scheme, part of the Crisis and Resilience Fund (CRF), provides emergency financial support to low-income households facing unexpected hardship, financial shocks or crises, such as fire or flooding, domestic abuse, a health emergency, loss of income, stolen money, or the breakdown of essential household items.

Residents aged 18 or over who live in Sandwell, are responsible for household costs and can demonstrate financial hardship may be eligible, even if they do not receive benefits. Support may be available for food, essential living costs, gas and electricity (pre-payment meters), travel, furniture, white goods and some disability equipment.

Households struggling with additional food costs during the school summer holidays may also be able to apply for food support. Applications are assessed individually, awards are discretionary, and households can normally receive a maximum of three awards in a 12‑month period.

To find out more or apply, visit the Crisis Payments page.

Signposting and Referrals

There are also a range of services and support available that provide information, signposting, or referrals where appropriate including: