My Sandwell Login/Register

Council Tax Energy Rebate - what you need to do next | Sandwell Council

£150 Council Tax Energy Rebate - what you need to do next

The Council Tax Energy Rebate is a £150 payment to help with the cost of energy bills. The funding is provided by the Government and paid out by the Council. Find out what you need to do next. →

Council Tax Energy Rebate - what you need to do next

The £150 Energy Bills Rebate is coming
Find out what you need to do next

The Council Tax Energy Rebate is a £150 payment to help with the cost of energy bills. The funding is provided by the Government and paid out by the Council. Here you will find information on what you need to do next to receive the £150 payment.

If you applied to have your rebate credited to your Council Tax bill but you've received a letter asking you to apply again, please ignore the reminder. If you have received a reminder asking you to apply again and you have already applied or been paid your rebate, you can also ignore this letter.

For households who live in properties in Bands A, B, C and D

If you pay Council Tax by Direct Debit

Most people who pay their Council Tax bill by Direct Debit should have received their £150 Energy Rebate directly into their bank account on 20 April 2022.

If you pay Council Tax by Direct Debit in Sandwell but you haven't had your payment, this is because there is an inconsistency in our records.

This could be for a number of reasons but mainly because either:

  • the name on your bank account isn’t an exact match to the name on your Council Tax bill; or
  • a third party pays your Council Tax Direct Debit for you; or
  • the Direct Debit was set up after 7 April 2022; or
  • the bank details you provided to us recently are incorrect.

All accounts where we have not been able to make a direct payment will be sent a letter shortly. You will need to apply for the rebate - please read on for how to apply.

If you signed up to pay Council Tax by Direct Debit after Thursday 7 April 2022, or if you don't pay your Council Tax by Direct Debit, you now need to apply for your payment using the online form (see below).

Apply for the Council Tax Energy Rebate

If you do not pay Council Tax by Direct Debit and your home is in Band A to D, or you have received a letter saying you need to apply, you need to fill in the online application form. 

This includes anyone who doesn’t pay Council Tax due to receiving Council Tax Reduction (sometimes called Council Tax Benefit)

People who do not pay by Direct Debit will also receive a letter in the post with details of how to access the form.

How to fill in the form

You need to create an account on the Grant Approval website. You may already have an account if you have previously claimed for a grant or Test and Trace payment.

To fill in the form:

  • create an account or log in
  • select your local authority as Sandwell
  • select "Schemes for residents"
  • add your current Council Tax account number from your latest Council Tax bill
  • add your property reference number which you can find by entering your postcode on the government website and making a note of the Local authority reference number shown for your property.
  • select "Energy Support Payment".

The online form will ask you if you want the rebate paid into your bank account or credited to your Council Tax bill. Please note that if you want your rebate credited to your Council Tax account you should continue to pay your Council Tax instalments in line with the latest bill you have received. 

We will start to make payments to residents who need to apply for the rebate from May 2022. We expect this to take longer for people who choose to have the rebate credited to their Council Tax bill.

Fill in the online form to claim the Council Tax Energy Rebate

Please be patient as, together with customers who do not pay by Direct Debit, we are expecting around 60,000 applications to be made.
Please don’t contact us to say you haven’t received your payment, it will be with you as soon as possible. Our staff are working hard to process these payments and calling us will not speed up your application.

Questions and error codes

Got a question? Have you received an error code? Find out more about the scheme and check why you may have received an error code.

For households who live in properties in Bands E, F, G and H

The Council Tax Energy Rebate applies to occupied properties in Council Tax Bands A, B, C and D. This criteria is set by the Government.

There is a discretionary fund available for the Council to give the rebate to some households in Bands E to H.

We are finalising our discretionary scheme for properties in Bands E to H. There are around 3,500 properties in Sandwell in these bands.

We will update our website with further information about the discretionary scheme for households in Bands E to H as soon as possible.

Further information

If you have a relative or friend who does not have access to the internet, please help them by filling in the form with them.

Our staff are working hard to make all of these checks and payments will be made as quickly as possible after online applications are received and verified. Payments will be made by the end of September 2022.

Please do not contact us because you have not yet received your payment – you will receive it as soon as possible.

Anyone still eligible for the Council Tax Energy Rebate who doesn’t pay by Direct Debit and hasn’t filled in the online form to apply by the end of July 2022 will have £150 credited to their Council Tax bill later in the year.

Keep your data safe

The council tax rebate creates an opportunity for malicious fraudsters to pose as government departments, local authorities or council tax rebate services in order to collect personal or banking information from citizens.

With this in mind, please be aware that Sandwell Council is in partnership with a firm called ‘Ascendant Solutions’ who offer an on-line ‘Grant Approval’ service to facilitate the payment of Energy Rebates.

If you are concerned about scams, suspicious emails, phone calls or text messages, please refer to guidance published by Action Fraud and NCSC’s Suspicious Email Reporting Service (SERS).

 

Pages in "Council Tax Energy Rebate - what you need to do next"

  1. You are here Council Tax Energy Rebate - what you need to do next
  2. Energy Bills Rebate - Frequently asked questions and information about error codes