Other ways to contact the Council Tax team
To make a payment call 0300 456 0514.
For enquiries call 0121 368 1155.
If you can’t get through now and you cant find what you need online please try again later – we’re open 8.45am-5pm Monday, Tuesday, Thursday and Friday and 9am-5pm on Wednesdays. You might find it easier to get through to us between 10am and 2pm every day.
Please note our phone lines will close for Christmas on Wednesday 23 December and re-open on Monday 4 January 2021 with the exception of Wednesday 30 December 2020 when phone lines will be open.
Please note, our offices are closed due to Covid-19.
Write to us
You can write to us at the following address:
Sandwell MBC (Council Tax),
PO Box 10597,
Nottingham, NG6 6DQ
All documents in support of a Council Tax discount, exemption, disregard or other Council Tax related documentation should be sent to Sandwell MBC (Council Tax), PO Box 10597, Nottingham, NG6 6DQ. Please include your name/address and Council Tax account number with any documents that are posted. If you have any questions about how to send your documents or what will happen to them please visit our providing evidence page.
Appointments are available upon request and can be made in person or by phone on 0121 368 1155.