The following people are ignored (disregarded) when counting the number of people living in the property:

Full time students, student nurses, foreign language assistants

Please go to our student page for more information and to apply for your discount.

People who are resident in a care home or hostel

Care homes

This reduction will apply where:

  •  a person is receiving care or treatment in a care home or hostel.

Hostel

This reduction will apply where:

  •  a person is resident in a bail hostel or probation hostel.

Find out more and apply for resident in nursing home/care home or hostel reduction.

Patients resident in hospital

This reduction will apply where:

  • the person concerned is a patient whose sole or main residence is in a hospital.

Find out more and apply for patients resident in hospital reduction.

People who are severely mentally impaired

This reduction will apply where a permanently severely mentally impaired person:

To find out more and apply for severely mentally impaired reduction please complete the claim form and medical practitioner authorisation.

People in detention

This reduction will apply where a person:

  •  is detained in prison by order of a court of law.

Find out more and apply for persons in detention reduction.

Apprentices

This reduction may apply where:

  • a person is employed as an apprentice to learn a trade or profession or is undertaking a training programme leading to a specific qualification.

To find out more and apply for apprentice reduction please complete the claim form and employer verification form.

Youth training trainees

This reduction will apply where:

  • a person is in training approved by the Learning & Skills council and is under the age of 25.

Find out more and apply for youth training trainee reduction.

Care workers

This reduction will apply where a person:

  • provides care and support on behalf of a relevant body (usually a  local authority or charity).
  • is employed to provide the care for at least 24 hours a week.
  • receives payment of no more than £44 per week.
  • is resident in the premises provided by or on behalf of the relevant body.

Find out more and apply for care workers reduction.

Caring for relations

This reduction will apply where a person:

  • provides care for a person who is entitled to one of the prescribed benefits.
  • is resident in the same dwelling as the person to whom care is being provided.
  • is providing care for at least 35 hours a week on average.
  • is not the spouse, partner or parent (of a child under 18) of the person for whom they provide care.

Find out more and apply for caring for relations reduction.

Foreign diplomats

This reduction will apply where a person:

  • is formally recognised as a diplomat via a specific act of law and is not a British subject or British National.
  • provides care for a person who is entitled to one of the prescribed benefits.
  • is resident in the same dwelling as the person to whom care is being provided.

Find out more and apply for foreign diplomats reduction

Members (and dependants) of visiting forces

This reduction will apply where a person:

  • is a member of a visiting force from a country as listed in specific acts of parliament.
  • is a dependent of a member of a visiting force from a country as listed in specific acts of parliament.

Find out more and apply for visiting forces reduction

Members (and dependants) of International Headquarters

This reduction will apply where a person:

  • is a member of an international headquarters or a defence organisation as detailed in specific acts of parliament.

Find out more and apply for international headquarters reduction.

Members of religious communities

This reduction will apply where a person:

  • is a member of a religious community whose principal occupation is prayer, contemplation, education or the relief of suffering and has no income or capital (except for a pension paid by a former employee).
  • is dependent on the community for their material needs.

 Find out more and apply for members of religious communities reduction

Occupied annexe

A 50% reduction will apply where an annexe is used by the owner or tenant of the main building or is occupied by a member of his or her family.

This reduction will not apply if a non-family member occupies an annexe.

Please contact us if you require more information regarding this exemption.