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Revenues & Benefits Privacy Notices | Revenues & Benefits General Information | Sandwell Council

MySandwell, our phone lines and payments will be unavailable on Saturday 11 February and Sunday 12 February.

Normal service will resume at 8am on Monday 13 February. Essential maintenance means we will be unable to process MySandwell requests or payments online or by phone during this time.

Revenues & Benefits General Information

Revenues & Benefits Privacy Notices

We are currently reviewing our privacy notices ahead of the implementation of the General Data Protection Regulations (GDPR), which as of the 25th May 2018 comes into effect. Your privacy and trust is important to us, therefore we are taking the time to ensure that we document exactly what we will do with your data and that you are aware of your rights.

On this page you will be able to find privacy notices for our services within the Revenues and Benefits department, which will be in downloadable pdf format.

For more information about the GDPR and privacy notices, please go to:


Privacy Notices

Benefits and Appeals


Council Tax and business rates billing

Council Tax, business rates and general debt recovery

Local Welfare Provison