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Tenant Handbook

Results of the 2024 Local Elections are now available

Results of the Police and Crime Commissioner and West Midlands Mayoral Elections will be published on Saturday 4 May.

View the 2024 Local Election results

General Fire Safety FAQ

Home
Housing
Fire Safety
General Fire Safety FAQ

Contents

What do I do if there is a fire in my flat?
What do I do if there is a fire elsewhere in the building?
Why have I never heard the fire alarm in my building?
Why can I see smoke detectors in my high-rise block?
You are here: Does the fire alarm also call the fire service?
Who do I contact with my fire safety concerns?
Something hasn’t been fixed and I think it is a fire safety issue
Who do I contact to make a fire safety complaint?
Why can’t I charge my mobility scooter outside my flat?
Why can’t I store my personal items on my own balcony?
Why can’t I decorate my own flat front door?
Am I allowed to install netting or screening to my balcony?
Am I allowed to use or store a barbecue on my balcony?
Extra Information

Does the fire alarm also call the fire service?

None of the alarms automatically contact the Fire Service. If you believe that there is a fire you should dial 999 immediately.

Next page : Who do I contact with my fire safety concerns?
Previous page : Why can I see smoke detectors in my high-rise block?

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