How can we support you?

Who is in the team?

The specialist team consists of Rehabilitation Officers for Visually Impaired, an Eye Clinic Liaison Officer and specialist Social Care Officers.

How can we support you?

We work closely with other health and social care services to help you get the support you need. This includes care and support assessments, equipment and adaptations to your home.

We can:

  • carry out specialist assessments
  • help you adjust to sight and hearing loss, including practical training, enabling you to keep your independence with choice and dignity
  • give you information about local and national organisations and services
  • offer Basic Awareness courses for professionals in health and social care, voluntary sector organisations and general members of the public to raise their understanding of Sensory Loss and its impact on an individual's daily life.

Sight loss

We provide help, advice and training with:

  • making a drink, preparing a meal or using kitchen appliances (cooker, microwave, washing machine and so on)
  • using magnifiers, telephones, computers and other equipment
  • reading and writing
  • portable lighting
  • safer independent travel both outdoors and indoors, and the use of public transport.

Hearing loss and dual sensory loss

We will refer you to Ideal for All's Deaf Equipment Service to assess what equipment you need and provide things like flashing door bells and telephones. 

We may refer you to Sandwell Deaf Community Association for advocacy, information, training, one-to-one support, community support and young people's services.