Ambitious
Striving for excellence, always looking to get better and making sure everyone can take pride in our borough
Everyone
- Bring out the best in others
- Celebrate success
- Address underperformance in self and others
- Talk positively about Sandwell Council and show pride in work
- Set and deliver high standards for self and others
- Challenge the status quo and seek to improve
- Take appropriate risks
- Openly give feedback and call out unacceptable behaviour
- Ask for feedback
- Embrace change and be curious
Leaders
- Promote a growth mindset
- Communicate the organisation’s ambitions and desired outcomes
- Lead, manage and communicate change
- Encourage and inspire creativity and innovation within boundaries
- Seek and encourage everyone to be the best in class
- Create channels for giving and receiving feedback
- Tackle under-performance early and challenge unacceptable behaviour with courage
- Grow personal credibility
- Communicate with passion and integrity to maintain and elevate the reputation of the service and the council