Please note that between 28 February and 6 March 2026 we will be working to send out the main Council Tax bills and benefit notification letters for the financial year 2026/27.
You will still be able to access our services as normal including those that are online, however as we will have no access to up to date computer records at this time we will be unable to process any information that you provide to us during this period. Normal processing will restart from 7 March 2026.
You will receive your new Council Tax bill for the financial year 2026/27 from 10 March 2026 onwards. Bills relating to any changes you may have reported from 28 February 2026 onwards will not be issued until all bills for the new financial year 2026/27 have been sent out.
Bills relating to any changes reported during the period 28 February to 22 March 2026 onwards will be sent out from 23 March 2026. Once you have received your new bill for 2026/27 remember to tell us about any change in circumstance which might affect your Council Tax charge.
Explanatory notes
When your Council Tax bills have been sent out you can read your explanatory notes online to provide further details regarding Council Tax regulations, discounts and awards.
Making payments
You can still make payments through this period should you wish. The easiest way to do this is to
set up a Direct Debit or make payments online
New charges for 2026/27
You can see the new Council Tax charges for each valuation band online as these were formally approved by the council on 24 February 2026.
My Sandwell
If you want to see the details of your Council Tax account, you can view your Council Tax online through your My Sandwell account. To do this and find out information about other council services
log in to your My Sandwell account or register online