Please note that during the period 1st March 2024 to 6th March 2024 we will be working to send out the main Council Tax bills and benefit notification letters for the financial year 2024/25.

You will still be able to access our services as normal including those that are online, however as we will have no access to up to date computer records at this time we will be unable to process any information that you provide to us during this period. Normal processing will restart from 7th March 2024.

You will receive your new Council Tax bill for the financial year 2024/25 from 11th March 2024 onwards. Bills relating to any changes you may have reported from 1st March 2024 onwards will not be issued until all bills for the new financial year 2024/25 have been sent out.

Bills relating to any changes reported during the period 1st March to 25th March 2024 onwards will be sent out from 26th March 2024. Once you have received your new bill for 2024/25 remember to tell us about any change in circumstance which might affect your Council Tax charge.

Explanatory notes

When your Council Tax bills have been sent out you can read your explanatory notes online to provide further details regarding Council Tax regulations, discounts and awards.

Making payments

You can still make payments through this period should you wish. The easiest way to do this is to
set up a Direct Debit or make payments online

New charges for 2024/25

You can see the 2024/25 Council Tax charges for each valuation band online as these were formally approved by the council on 20th February 2024.

My Sandwell

If you want to see the details of your Council Tax account, you can view your Council Tax online through your My Sandwell account. To do this and find out information about other council services
log in to your My Sandwell account or register online

Key Changes affecting 2024/25 bills

At present, a 100% ‘premium’ applies for homes which are empty over 2 years, resulting in a Council Tax charge of 200%. Please note that from 1st April 2024 this 100% premium will apply after 1 year rather than 2 years