Our 2025 residents’ survey is open and we want to hear from you.
It’s really important to us that we involve our residents in shaping council services. Our annual residents’ survey gives us the chance to hear what you think and what matters to you.
Tell us how you feel about the area where you live, what the big concerns are for you and your family, how you access council services and healthcare and more.
The results of the survey help us to make sure our services work for you.
Please complete the survey by 1 August 2025.
By taking part, you will help shape our services - your opinions really matter. Find out how we spend the council's budget - influenced by more than 2,800 people who took part in our budget consultation.
Face-to-face survey
You may receive a knock at the door from someone from MEL Research Ltd asking for your thoughts on council services to help with our future service planning.
MEL Research is an independent research company accredited by the Market Research Society (MRS). They are carrying out this research on our behalf.
We will only use the information you provide as part of this survey for research purposes. We will not use it in any way that allows anyone to identify your individual responses.
The interview will therefore be carried out according to the MRS Code of Conduct. Information that you provide will only be used for research purposes and will be held securely and strictly in line with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
We look forward to seeing the results of this survey, so that we can use the information to continue improving our services. If you are asked to take part in this survey, we thank you in advance for your valuable time and contribution.