Accessibility statement
This accessibility statement applies to www.sandwell.gov.uk.It does not apply to content on subdomains (for example, my.sandwell.gov.uk).
This website is run by Sandwell Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without problems
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
Go to the accessibility settings page.
How accessible this website is
Parts of this website are not fully accessible. For example:
- images contain text which you may not be able to read
- some links don't make sense on their own
- PDF documents aren’t fully accessible to screen readers
- videos don’t have captions or audio description
- interactive tools are difficult to navigate using just a keyboard
Feedback and contact information
If you need information in a different format contact us and tell us:
- the web address (URL) of the content
- your name and email address
- the format you need (for example, BSL or large print, accessible PDF)
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
Technical information about this website’s accessibility
Sandwell Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is 96% compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Links
On some pages the same link text is used for different link destinations. This doesn’t meet WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context). We are working on fixing these issues. When we publish new pages we’ll make sure link text meets accessibility standards.
On some pages the purpose of each link can't be determined from the link text alone. This doesn't meet WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context). We are working on fixing these issues. When we publish new pages we’ll make sure link text meets accessibility standards.
Tables
On some pages tables do not have a description set using the caption element. This doesn't meet WCAG 2.1 success criterion 1.3.1 Info and Relationships. We are working on fixing these issues. When we publish new tables we’ll make sure they meet accessibility standards.
PDFs and other documents
Some of our PDFs and other documents are not formatted so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (Name, role value). Any new documents we publish should meet accessibility standards where they are required for essential services or users who are likely to have disabilities or impairments.
What we’re doing to improve accessibility
We've recently released several updates to the site that will fix the issues and will continue to do so.
Preparation of this accessibility statement
This statement was prepared on 18 August 2020. It was last reviewed on 21 April 2021. This website was last tested in March 2021. The test was carried out by Silktide.