Contact trading standards

If you believe that a Sandwell business or trader is in breach of trading standards, report it. 

Report a trading standards issue 

Advice Guide will pass your complaint to our trading standards team for us to investigate. 

Text us

You can also text Sandwell Council's trading standards team with your problem.

Text one of the following key phrases and your message (including your name, the problem and details of the trader or business) to 60003:

  • "ts sandwell" followed by your message - to report all trading standards related problems.
  • "sandwell alcohol" - to report underage sales
  • "sandwell car" - to report unroadworthy or faulty cars
  • "sandwell cowboy" - to report rogue traders
  • "sandwell credit" - to report unfair credit practices
  • "sandwell faulty" - to report faulty goods or services
  • "sandwell food" - to report out of date food or misleading labelling
  • "sandwell price" - to report overcharging or misleading prices
  • "sandwell safety" - to report unsafe goods
  • "sandwell tobacco" - to report underage sales of tobacco
  • "sandwell weights" - to report short measures

We'll call you back to discuss the problem.

For all other trading standards enquiries

Email: tradingstandards@sandwell.gov.uk

Call: 0845 359 7522