Frequently Asked Questions

Why is the Bus Gate in operation 24 hours a day?

To safeguard pedestrians and provide safe passage who use the town square 24 hours of the day.
A Traffic Regulation Order to that effect was approved by Cabinet and objections were considered by the Cabinet Member.

How do I get to the disabled car park?

Access to the disabled car park is available from Cronehills in accordance with consultation publicity and the Cabinet Report considering objections. The same route is required to be used when leaving the car park which is to turn left out of the car park towards Cronehills linkway to avoid entering the Bus Gate. Appropriate signs are in place facing the exit.

Is there a disabled cancellation policy?

The council has a policy to cancel a Penalty Charge Notice on one occasion for a Blue Badge Holder irrespective of any contravention. Bus Lane Contravention is included  in it as “irrespective of any contravention” and therefore  notices will not be cancelled if the council have already cancelled a Penalty Charge Notice on a previous occasion. 

Why are motor cycles not allowed in the bus lane?

It is more appropriate for motor cycles to use the Ringway as an alternative route rather than the pedestrian town square, hence there is no exemption in the cabinet approved Traffic Regulation Order. The Bus Gate does not permit any motorised vehicles except the permitted vehicles. This is to allow maximum safety of pedestrians in a pedestrian zone with large number of pedestrian footfall.