Community alarms

We fit community alarms in the homes of elderly, disabled or vulnerable people in Sandwell.

We fit alarms in council properties and for people who own their own home or rent.

What is a community alarm?

A community alarm is fitted to a person's home telephone and they are given an emergency button to wear around their neck or wrist. You can watch our short film to find out more.

In an emergency, the person can press their alarm button. The alarm then uses the person's telephone to call our control centre, any time of the day or night.

Our staff will answer the call and be able to speak to the person who pressed their alarm. If the caller needs help, one of our staff will go out to see them. We can send for the emergency services if necessary.

How much does it cost?

A community alarm costs £4.40 per week or £57.20 per quarter (three months). There is also a one off set up and installation charge of £25.

How do I get a community alarm?

Please email us community_alarms@sandwell.gov.uk or call us on 0121 569 6800 and we will arrange for an alarm to be fitted.