Working with businesses and those we regulate
Sandwell Regulatory Services has joined forces with its Black Country neighbours, Dudley, Walsall and Wolverhampton, and business organisations, including the Local Enterprise Partnership, BCCC and the FSB, to implement the Better Business For All initiative.
BBfA is about working with the business community to improve how regulatory services are delivered in the Black Country.
It aims to show how working with your local regulators can save you time and money, improve your competitiveness and help you grow your business.
It's also about encouraging more businesses in the Black Country to seek advice from local regulators by highlighting the benefits of regulation to business, without fear of enforcement activity.
And it's about ensuring that regulatory staff better understand how businesses operate and the pressures they face. Find out more about the BBFA initiative.
There is now a single set of policies which apply to Regulators across the Black Country. You can download our:
- Charter – Our commitment to business
- Service Standards – what you can expect from us
- Enforcement Policy – how we will carry out enforcement
- Black Country Regulators Operating Framework
Comments and complaints
In the first instance, comments and complaints about regulatory services should be addressed to:
If the matter is not resolved, the council has a corporate complaints procedure.