Report a missed bin collection
If you've put your bins out on the right day and at the right time (by 6.45am) and they haven't been collected, you can report it here. You must fill this in within 2 working days of your collection being missed.
Please note, if there is a sticker on your bin you should not use this form. Please read the advice on the sticker and make these changes when you next put your bin out.
You can also report other matters to us relating to bins and recycling: