Important notice about payments (rent, council tax and other bills)

Due to essential maintenance, we won't be able to take payments over the phone or online between 12pm on Monday 16 July and 12pm on Tuesday 17 July. Cashiers desks at local offices will also be closed

Compensation claims

If you wish to make a claim for compensation you can use one of our online compensation request forms.

Property - Claim Notification Form

Personal Injury - Claim Notification Form

Or, if you prefer you can download and print off a form and post it back to us. Only claims for compensation are paid whereby it is proven that the council is under a legal liability to do so.

Email: risk_services@sandwell.gov.uk

Risk and Insurance Services
Sandwell Council House
PO Box 2374
Oldbury
West Midlands
B69 3DE 

Your privacy and trust is important to us, therefore we are taking the time to ensure that we document exactly what we will do with your data and that you are aware of your rights.

Download Insurance Privacy Notice


For more information about the GDPR and privacy notices, please go to:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr