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Advice and information for businesses

Regulatory services - which includes trading standards, environmental health, and licensing - protects the public, consumers, businesses and communities.

The service also plays an important role supporting local businesses and boosting economic growth by helping them to understand and comply with legislation, and also by tackling rogue businesses which undermine reputable businesses and consumer confidence.

If your businesses needs basic advice - such as signposting you to the right legislation or government department, or web-based advice - this is available to all businesses at no charge. We also give free advice regarding issues such as inspections, investigations and complaints from consumers.

A great deal of free information is available online see our further Information section.

Work with the trading standards team

We also offer what is called a "primary authority" services to businesses. Primary authority gives businesses the opportunity to form a legally recognised partnership with  the council. We then then provide robust and reliable advice for other councils to consider when carrying out inspections or dealing with non-compliance. 

Find out more about working with the trading standards team.

Tradewell in Sandwell - the trader register

Many consumers find it hard to identify reliable traders to carry out work on their homes.

Sandwell Trading Standards operates a trader register scheme, traders on the register have met the standards of the schemes Code of Practise and are committed to its aims and objectives.

Find out more about the Tradewell scheme and how to apply.

Responsible Business Scheme

There are strict laws prohibiting the sale of certain items such as alcohol, tobacco and fireworks to young people as they are considered to present risks to their health or welfare.

  • Do you struggle to keep up with the law?  
  • Do you have the time to train and monitor your staff? 
  • Do you worry about losing your license or being prosecuted?

Our Responsible Business Scheme is specifically designed with you in mind.  Let us take the worry out of selling age restricted products.

Find out more about our Responsible Business Scheme.

Working with business and those we regulate

In your dealings with us you can expect, and will receive, an efficient and professional service.

We want to work with you to help your business to be a success, and it is important to us that you feel able to come to us for advice when you need it. We will not take enforcement action just because you tell us that you have a problem.

We have a duty to publish an enforcement policy, which sets how we will go about promoting compliance.

Sandwell Trading Standards has joined forces with our Black Country neighbours to implement the Better Business For All initiative. Find out more about the BBFA initiative.

Business scams

Scams don’t just happen to individuals.  Businesses can get caught out as well and small businesses are particularly at risk.

Find out more about scams targeting businesses.

Get in touch

Email: trading_standards@sandwell.gov.uk

Call: 0121 569 6628

Visit: Court House, 335-337 High Street, West Bromwich, B70 8LU.

More information and support

There's lots of information out there for businesses.