Christmas and New Year opening hours

Find out when we're open over Christmas and New Year. Christmas opening hours →

Accessibility statement

"The power of the web is in its universality. Access by everyone regardless of disability is an essential aspect" -Tim Berners-Lee, W3C Director and inventor of the World Wide Web.

The team behind this website hope that whoever needs to use it, can do so easily.

If you do have problems, or would like to make any suggestions to improve the site from an accessibility point of view, please get in touch with us. Tell us about the problem and we will listen.

Readability

We have made every effort to ensure this website is easily readable using "plain english". In addition, we have ensured that the design of this website is not an obstacle to its usability and readability.

We have minimised the use of Javascript to almost zero, to ensure that all browsing media and devices are able to access the information on this site with ease.

The site is also designed to be easily printable - providing a simple, text based output onto paper.

Access keys

Access keys are keyboard shortcuts that are intended to help users who have difficulty in using pointing devices, such as a mouse.

How you use a website's access keys varies depending on which internet browser you are using.

Google Chrome 3+

On Windows and Linux: hold down the ALT key and press the number of the access key.

On Macs: hold down the CTR and OPT keys and press the number of the access key.

Firefox 2+

On Windows and Linux: hold down the ALT and SHIFT keys and the number of the access key.

On Macs: hold down the CTR key and press the number of the access key.

Opera

On Windows and Macs: hold down the SHIFT and ESC keys and then press the number of the access key.

Internet Explorer 6 and 7

On Windows: hold down the ALT key and the number of the access key, then press ENTER.

Internet Explorer 8+

On Windows: hold down the ALT key and press the number of the access key.

Safari 3

On Windows: hold down the ALT key and press the number of the access key.

On Macs: hold down the CTR and OPT keys and press the number of the access key.

Safari 4+

On Windows: hold down the ALT key and press the number of the access key.

 On Macs: hold down the CTR key and press the number of the access key.

Available access keys on sandwell.gov.uk

  • S - Skip to content
  • N - Skip to navigation
  • 1 - Homepage
  • 2 - Whats new
  • 3 - Site map
  • 4 - Search facility
  • 5 - Frequently asked questions
  • 6 - A to Z of services
  • 7 - Complaints procedure (Contacting the Council page)
  • 8 - Terms and disclaimer
  • 9 - Feedback facility
  • 0 - Access key details (this page)
  • / - Top of page

Listen to this website

Our website is now speech enabled, which means that you can download free software, called "Browsealoud", onto your computer and have the site read aloud to you.

Accessibility help

Do you need help in making the web easier to use?

The BBC's My Web My Way website explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible to you.