What to do if you are approached by doorstep traders
Not all traders are dishonest, but there are things you should do to make sure you don't become a victim of rogue traders:
- Check their identification and use the spyhole or door chain if you have one.
- Never sign a contract until you have shopped around first. Ask for more time to consider the offer and to get a second quotation. A genuine seller will understand this and not try to pressurise you into signing that day.
- Get advice from family, friends or neighbours before agreeing to have any work done.
- If you have any suspicions or concerns, ask the trader to leave, close the door and call the police or contact trading standards.
- Do not allow any callers or workmen to take you to the bank, building society or Post Office.
- If you do sign a contract following a 'cold call' from a company (this includes a telephone call from the business asking for an appointment to visit you), and the goods or services you buy cost more than £35, then you usually have seven days to change your mind and cancel the contract.